PRIVACY POLICY
Thank you for visiting loomcush.com. We value your privacy and are committed to handling and protecting your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using our website and services.
- Information Collection
To fulfill orders and provide you with relevant services, we may collect the following information:
Name
Shipping address
Contact details
Order and transaction-related information
We use this information solely for providing services, processing orders, delivering products, and conducting necessary customer service.
- Payment Security (PCI-DSS Compliance)
We place great importance on the security of payment information.
All transactions are processed through secure, third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements. During the payment process, your payment information is handled by the respective third-party payment service provider in accordance with their security standards.
We do not store full credit card numbers or CVV security codes on our own servers.
We do not collect or retain your full payment card information through any unnecessary means.
- Third-Party Sharing
To fulfill orders and provide necessary services, we may share your personal information with relevant service providers to the extent necessary, such as:
Logistics and delivery service providers
Third-party payment service providers
Service providers offering necessary support for website operations and order fulfillment
We share only the information necessary to complete the respective services and take reasonable measures to require these service providers to properly protect your information.
We never sell your personal information.
- Data Retention
We retain relevant personal information for the period reasonably necessary to fulfill orders, provide customer service, and meet legal and business obligations.
When personal information is no longer reasonably necessary for business or legal retention purposes, we take reasonable measures to delete, destroy, or anonymize it in accordance with applicable laws and circumstances.
Specific data retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements.
- Data Security
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, use, modification, disclosure, or loss.
Please note that while we strive to employ reasonable security measures to protect information, no method of internet transmission or electronic storage can guarantee absolute security.
6. Data Rights
Depending on the privacy laws applicable in your state, you may have the right to:
Access the personal information we hold about you;
Request the deletion of your personal information;
Understand how your personal information is collected and used;
Exercise other relevant privacy rights as permitted by applicable law.
To submit a request for data access or deletion, please contact us via our customer service channels. We may need to verify your identity to ensure the request originates from the data subject, and we will process your request in accordance with applicable law.
- Updates to the Privacy Policy
We may modify this Privacy Policy in response to business changes, updates to laws and regulations, or adjustments to our privacy practices. The updated policy will be posted on this page, with the date of the update indicated where appropriate.
We encourage you to review this page periodically to stay informed about our latest privacy protection measures.
- Contact Us
If you have any questions regarding this Privacy Policy, the processing of personal information, or your data rights, please feel free to contact us.